The quality of community learning disabilities services in Northumberland have been rated as Outstanding by the independent regulator of health and social care services in England. In a report published this week, the services have been rated as Outstanding.
The report praised the services for their innovative approach and person-centred culture. Inspectors noted that one carer said the service they received was ‘exceptional’ and another told them she did not know where she would be without them.
Ponteland County Councillor Veronica Jones, cabinet member for Adult Wellbeing and Health, said: “The report highlights that people’s individual needs and preferences are central to the planning and delivery of our services and that their needs are listened to and catered for. This is precisely as it should be and we would like to thank staff for their dedication to providing excellent care.”